Privacy Policy

1 Introduction

This Privacy Policy explains how iExchangeIt ("we", "our", "us") collects, uses, discloses, and protects your information when you use our community marketplace platform and related services. By accessing or using iExchangeIt, you agree to the practices described in this policy.

2 Information We Collect

We collect information you provide directly to us, including:

• Account details such as your name, email address, and phone number.
• Profile information such as your location, profile photo, and public preferences.
• Listing content you post, including descriptions, photos, prices, and condition details.
• Communications you send to us or to other users through the platform.

We also automatically collect certain data when you use the platform, such as your IP address, browser type, device information, and usage data via cookies and similar technologies.

3 How We Use Your Information

• To provide, operate, and improve the marketplace experience.
• To connect buyers and sellers and facilitate exchanges.
• To send you notifications about listings, messages, and promotions you choose to receive.
• To maintain safety, verify accounts, and prevent fraudulent or prohibited activity.
• To comply with legal obligations and enforce our terms.

4 Cookies

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the platform is used. You can control or disable cookies through your browser settings, although some features may not work properly without them. Please refer to our Cookie Policy for more details.

5 How We Share Information

• With other users, as necessary to complete a transaction (such as contact details you choose to display on a listing).
• With service providers who help us operate the platform (hosting, analytics, email delivery).
• When required by law, regulation, or legal process, or to protect the rights and safety of our users and platform.

We do not sell your personal information to third parties.

6 Data Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7 Data Retention

We retain your information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you close your account, we will delete or anonymise your personal information in accordance with applicable law.

8 Your Rights and Choices

• Access, correct, or update the personal information in your account profile.
• Control your privacy preferences (public profile, email, phone, location visibility) from your account settings.
• Opt out of marketing communications at any time.
• Request deletion of your account and associated data, subject to legal requirements.

You can manage most of these options directly in your privacy settings or by contacting us.

9 Third-Party Links

Our platform may contain links to external websites that are not operated by us. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing any information.

10 Children's Privacy

iExchangeIt is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

11 Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and, where appropriate, notify you by email or through the platform. Continued use of iExchangeIt after changes take effect constitutes your acceptance of the revised policy.

12 Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, you can reach us at support@iexchangeit.com.